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Trengo was built for omnichannel. Our customer engagement platform has never included traditional channels only, like Front. We focus on the important channels and features that will ensure businesses create full future-proof customer journeys.
Trengo offers a multichannel inbox that supports all important channels. As a WhatsApp Business partner, your team can make use of all functionalities.
Unlike with Front, Trengo ensures that your team can start WhatsApp conversations via templates.
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Explore automation features and ensure that your solution makes your life easier. Unlike Front, we offer flowbots on your social channels so your team can easily reduce response times. Without needing more people and having to put in more effort.
Parfumado quickly realised that chat- and flowbots could cover at least 20% of FAQs.
We don’t have complex set-ups like Front, but instead create native integrations with WhatsApp, Facebook and more. No need to rely on third parties, like most FrontApp competitors. We are a WhatsApp Business Solution Provider after all.
Our BSP status means that we can offer the best of WhatsApp to all our customers.
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We are an affordable Frontapp alternative. Our most popular Scale plan starts at €135/month based on a minimum of 5 users. While Front’s Scale plan is almost 14x our price, and the plan only for teams with a minimum of 20 users.
We offer a Grow, Scale and Enterprice plan. All composed of valuable features and channel combinations.
Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.
This is what ex-Zendesk users shared with us
I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.
It makes it easier for us to work daily, especially in the tick feature, which is great, in addition to the automatic response to all e-mails In addition to the questions and answers section
We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll choose a great FrontApp substitute.
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