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Help center software ensures you answer frequently asked questions before they land in the inbox. It's the ideal zero-touch customer support that saves your team time and delivers the best customer experience.
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Enable your customers to help themselves by publishing informative articles about your product.
Customers can easily navigate the help center by simply typing in a question.
Offer the help center in your website widget as a support option.
Let your help center reflect your branding by adding a logo and colors. This ensures that your help center seamlessly fits into the customer experience.
55% of US consumers feel an instant personal connection to brands they can message directly. Grab the attention of returning customers, and set up a live-chat including the help center software.
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Give your customers in all of the countries you are active in the opportunity to help themselves by offering articles in multiple languages.
Provide an instant personalised Help center solution to connect with customers. And internally set up your team for success with a team inbox.
Customers want to find information by themselves. A help center software gives them that opportunity.
Publish articles in an intuitive and easy-to-use text editor.
Offer your help center solution as a support option so your team can focus on the tough jobs.
Bring the foundations for your customer engagement strategy up to speed. Subscribe to our monthly newsletter and we’ll talk about how your team can build stronger relationships and deliver delight with every interaction
"Ever since we use Trengo, we can automatically assign the tickets to the right team."
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