Our customer engagement platform scales with e-commerce and travel businesses, not just SaaS like Intercom. Growing or slimming down, you won’t have to break the bank.

Our customer engagement platform is for teams that want to engage with customers via desktop and app. Unlike Intercom, and most Intercom competitors, our solution is not only user-friendly when using the app.
Whether your team is in the office or on the road they will be able to converse via their multichannel inbox.
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Trengo doesn’t rely on third-party integrations. Our platform was built to offer a future-proof solution. And as a WhatsApp Business Solution Provider, we create native integrations that are simple to set up.
From Lightspeed to marketing automation platform Klaviyo. We’ve gathered all the integrations that will make life easier for teams.
At Intercom, businesses pay per user and per contact. Our pricing plans differ greatly because you only pay per users. Because we want you to receive value for money.
Our native integrations, channel features and affordable price are on point. You won't find that with other intercom alternatives.
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Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.
This is what ex-Zendesk users shared with us
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll pick the best alternative to Intercom.