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This respond.io alternative conversations-based platform combines all customers’ favourite channels and the automation you need to maximise them. Unlike Respond.io we don’t offer either channels or automation, but value for money.
Trengo has been a WhatsApp Business Partner from the start. That means we create a strong connection to the WhatsApp Business API and ensure that you can use all important functionalities.
Whether your team wants to engage via desktop or app, your team is all set up to use the most popular messaging channel worldwide to its full extent.
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Because we've been a WhatsApp BSP for quite a while, we've always created native integrations with WhatsApp and more. So we don’t have to deal with bad email channel integrations and additional verifications like Respond.io.
We don’t rely on third parties to set up important connections, unlike Respond.io competitors.
Flowbots, team chat, Voice… we offer them all because they add to your customer journey and save your team time. No one wants to deal with limited email functionalities.
We focus on offering a multichannel solution that works for you.
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Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.
This is what ex-Respond.io users shared with us
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by. Normal 'ticketing' tools felt too ...
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.
We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll pick the right Respond.io alternative.
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