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This respond.io alternative conversations-based platform combines all customers’ favourite channels and the automation you need to maximise them. Unlike Respond.io we don’t offer either channels or automation, but value for money.
Trengo has been a WhatsApp Business Partner from the start. That means we create a strong connection to the WhatsApp Business API and ensure that you can use all important functionalities.
Whether your team wants to engage via desktop or app, your team is all set up to use the most popular messaging channel worldwide to its full extent.
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Because we've been a WhatsApp BSP for quite a while, we've always created native integrations with WhatsApp and more. So we don’t have to deal with bad email channel integrations and additional verifications like Respond.io.
We don’t rely on third parties to set up important connections, unlike Respond.io competitors.
Flowbots, team chat, Voice… we offer them all because they add to your customer journey and save your team time. No one wants to deal with limited email functionalities.
We focus on offering a multichannel solution that works for you.
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Focus on meaningful contact. Make your customer engagement platform and the affordable price work for your SMB. So your team can turn tickets into conversations.
This is what ex-Respond.io users shared with us
Trengo is a fantastic chat service that has transformed my communication with customers. The straightforward platform allows me to manage all my conversations in one place.
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
We don’t talk about tickets but about conversations. And we think you do too. That’s why we’re certain that fully informed you’ll pick the right Respond.io alternative.
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